6.16.2009

Your destiny may keep you warm.

Sigh.

Thursday, I called the New Mexico Department of Workforce Solutions to file for unemployment. And I mean, I was dreading it. I bunkered down on the coach with my blanket, some crackers and every important financial document I've had in the last year. I was only on hold for 7ish minutes and the lady I talked to was very nice, very calm and seemed very competent. She took my information and told me to call back on Sunday to find out if I was approved and for how much. I already know I'll quality since I was formally laid off from the job I can't blog about in November and the only substantial job I've had since was seasonal.

So, I call back Sunday and after I'm on hold for an hour, a different woman that actually they have no record of me working for the job I can't blog about. UMM. This absolutely wrecks me. I really tried not to lose it, but I completely did; sobbing hysterically to an unknown worker, who was absolutely horrible about it... launching into the, "Ma'am, this is not my fault." Me: "Well, actually it probably is. I worked for ******* A WHOLE LOT in 2008." The woman tells me I'm "more than welcome to protest their decision" and I can send in my W-2 so they can evaluate it, but I need to allow FOUR TO SIX WEEKS for processing. The whole thing went poorly. I call my parents after I calm down a bit and both of them tell me to call back the next day, when I've mellowed out and ask to talk to a supervisor. Chelsey decides instead of sitting at home and feeling sad about it, that we should go out and have fun. And fun, we do have, including a Backstreet Boys singalong in a bar and later, Chelsey screaming "NACHO CHEESE" to a Taco Bell drive-thru attendant. Man, I needed that.

I call back yesterday and talk to someone who's nice, but still has no idea what she's doing. I tell her about what happened and how I just don't understand how it could be possible. She puts me on hold about 4 times to ask her supervisors and co-workers what the problem could be. It turns out, the first person didn't process my claim correctly. EVEN THOUGH the full name of my employer was available to them, they only ran it under half the name. Now, it gets a bit confusing, but it was basically like saying I worked for "Taco Bell" but the clerk saying I worked for just "Taco". OF COURSE, "Taco" will not have any record of my employment. Why would they? But, because of this error, the lady tells me I STILL have to fax in my W-2 to prove my wages and it'll still take 4 to 6 weeks. WHAT. I get a little sassy, just a bit, because I shouldn't be punished for someone else's error. The lady starts telling me how there's a lot of new people there and the software they have to use is really complicated and they're all doing the best they can. I tell her calmly that she's been very helpful, but I'd still like to speak with her supervisor. MAN, that did ever piss her off. Well, supervisor IVAN gets on the phone and tells me that upon closer inspection, my claim is actually against the federal government (the job that cannot be blogged about was for a federal agency) and because federal agencies are not required to report their earnings to the state of New Mexico, I'll still need to fax in the W-2. But, he says it'll probably only take 3 weeks and that I can still file for weekly unemployment and once it gets cleared up, I'll get back-unemployment for every week that goes by. He also gives me the direct line of the person in charge of the federal stuff, which he will soon learn he should not have done, because I will be calling that person EVERY DAY until this gets cleared up.

See dudes, this is why people hate dealing with government agencies; you have to be on hold or in line for hours of your day, they inevitably do something wrong and you get royally screwed for it. I think every person in the world has a horror story similar to this, be it with the MVD, the social security office, the IRS, etc. Seriously, people don't tolerate behavior like this from a private business. If someone sells you a car that breaks in a week or you eat somewhere and get food poisoning, most of the time, people get upset. But when it comes to dealing with the government, it's almost accepted that you're dealing with morons and you'll have to spend half your day getting it straightened out. Why exactly should we have to pay for an MVD Express when the regular MVD should really just be able to get it done right and quick in the first place? My entire job when I worked for the feds (and the job I turned down in the Governor's office) was basically fixing other people's mistakes. And I'm saying that we all must be perfect at our jobs, I screw up all the time (ask Kathy), but just the shier percentage of failure from government agencies is absolutely inexcusable.

And that's the most conservative I'll ever sound.

ANYWAY, it is good to know that eventually, when this all gets cleared up, I will get some dolla dolla billz coming my way. Especially since I just got disqualified from front runner out of all my job prospects because I didn't have a years worth of working with a specific kind of fundraising software. I don't think many job markets have bothered to admit that younger generations are pretty dang competent when it comes to the fancy computing machines. I can pretty much guarantee I could learn that software in under a day. If I can make a dancing piece of bacon in Maya, I can add and subtract. It seems I'm either overqualified or under-qualified. I'm never just qualified.

It is so freaking hot here. And the 's' on my keyboard seems to be dying.

1 comment:

Der General said...

Hopefully you haven't seen this yet and it will cheer you up.
http://coilhouse.net/2009/06/17/crackpot-visionary-of-the-month-joseph-carnevale/